Product Description
If you need to know about the nature and operation of hotels as they exist today, this new book is for you. You will learn about the inner workings of a hotel, preparing readers for what to expect in the current and future hotel market. The primary focus is the front office, housekeeping, reservations and night audit departments. Other departments are discussed to provide and understanding of how these departments relate to the front office and how they operate to… More >>
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#1 by Jill Reyes on May 1, 2010 - 11:29 pm
Finally, a book that brings together all the aspects of Front Office with applicable Case Study’s in each chapter. This is the type of text all Hospitality students must utilize.
Rating: 5 / 5