Product Description
Covering the fundamentals of hotel management, this work provides hospitality professionals with the theories, background, and practical skills they need to be successful general managers. It is based on interviews with 53 general managers from hotels of varying size and management approach…. More >>
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#1 by Bhatiya Gene Treepon-Uksorn on May 2, 2010 - 10:33 pm
I want to know the operation of Hotel management for good General Manaer
Rating: 4 / 5
#2 by andreas herzog on May 3, 2010 - 12:03 am
outstanding explanations and examples even for experienced hotel professionals. helps to understand what one is working for at the front office and probably helps to precede with the career in an operational department. the more the fo-staff knows about revenue, turnover and yieldmanagement the better the effectiveness of work. confidence increases as one knows what managers are concerned and talking about.
Rating: 4 / 5
#3 by C. Greene on May 3, 2010 - 2:54 am
This book does a great job of introducing a lot of basic management ideas that a person would get if majoring in business management. first 4 chapters were very incitful but got dry toward the middle then the end was very good about controlling results of revenue and costs.
Rating: 4 / 5
#4 by andreas herzog on May 3, 2010 - 3:30 am
outstanding explanations and examples even for experienced hotel professionals. helps to understand what one is working for at the front office and probably helps to precede with the career in an operational department. the more the fo-staff knows about revenue, turnover and yieldmanagement the better the effectiveness of work. confidence increases as one knows what managers are concerned and talking about.
Rating: 4 / 5