Hotel

International Foreign Language Guide for Hotel Employees Course

Product Description
A Quick, Easy-to-Use Program Featuring 8 LanguagesReady to use on the job, the International Foreign Language Guide for Hotel Employees is indispensable for anyone who works with an international clientele. Make a warm welcome and ensure that your guests return again and again. This book-cassette program has everything you need to communicate immediately and effectively! No prior knowledge of the languages is required. The course covers common situations, suc… More >>

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Principles of Hotel Front Office Operations

Product Description
A comprehensive textbook covering all aspects of running the front desk of a modern hotel. It emphasizes the technological aspects of running a hotel desk and features illustrations, assessment questions, learning objectives, and a case study that runs through the whole book. This new edition has been revised by Huyton and Baker and there is a lecturer’s guide to accompany the text…. More >>

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Principles of Hotel Front Office Operations: A Study Guide

Product Description
An explanation of the principles and concepts of front office operations designed to help students new to the hotel industry. Activities, illustrations and tables are provided throughout the book. An ELBS/LPBB edition of this book is available…. More >>

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