Operations
Principles of Hotel Front Office Operations
Product Description
A comprehensive textbook covering all aspects of running the front desk of a modern hotel. It emphasizes the technological aspects of running a hotel desk and features illustrations, assessment questions, learning objectives, and a case study that runs through the whole book. This new edition has been revised by Huyton and Baker and there is a lecturer’s guide to accompany the text…. More >>
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Conversational Spanish for Hospitality Managers and Supervisors: Basic Language Skills for Daily Operations
Product Description
The first guide to conversational Spanish for hotel and foodservice managers. This practical manager’s guide to conversational and on-the-job Spanish is tailored to the needs of the hospitality industry…. More >>
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Principles of Hotel Front Office Operations: A Study Guide
Product Description
An explanation of the principles and concepts of front office operations designed to help students new to the hotel industry. Activities, illustrations and tables are provided throughout the book. An ELBS/LPBB edition of this book is available…. More >>
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